We are committed to exceeding our customers’ expectations every time on time.
We recognize that CU’s accomplishments are the work of people who comprise CU. We will encourage initiative, recognize individual contribution, treat each person with respect and fairness, and afford ample opportunity for growth within CU. CU’s staff is highly trained, well informed and properly motivated.
We expect our associates to meet the highest standards of professionalism and have a thorough understanding of the rules and regulations governing our industry.
Success as a business requires that we achieve reasonable profits in order to maintain our role as a leader in the collection industry.